10 Years of the Hub

Aug 15, 2022 – This fall, we celebrate 10 years since the original launch of this organization-changing tool.

Any Deltasig who has served in an officer role in the last decade knows “the Hub” to be the online resource used to submit paperwork, pull reports and complete many of the annual tasks for running a chapter. But this one-stop-shop did not always exist. 

Launched on August 15, 2012, the Hub is used by officers to manage chapter data more effectively and to better communicate with officers at all levels.

“While many viewed the Hub as a tool, in reality it represented a strategic shift in how Delta Sigma Pi looked at data and information,” explains ED Jeremy Levine. “Prior to the launch, membership and operational information were separated into many independent structures, making it challenging to see a bigger picture of our organization. Where not every decision made 10 years ago has proven to be perfect, changes to the way we think about and organize information is what allows us to be optimistic about the next 10 years of Delta Sigma Pi.”

In the November 2012 Deltasig, then GP Mark Chiacchiari stated, “The Hub makes everyday chapter processes simpler and makes data more accessible to chapter officers and volunteer leaders.”

Prior to 2012, Delta Sigma Pi had worked hard to develop a technology strategy that enabled us to become more efficient in our processes while also providing greater convenience and ease of interaction for our chapters. The Hub allowed more things to be done online, fewer things to be snail-mailed to chapter officers, and staff to spend less time manually processing paperwork and more on providing higher value services to the Fraternity. While the tools has had numerous iterations and enhancements over the past 10 years, we celebrate the concept that launched in 2012 and has continued to grow and help Delta Sigma Pi prosper. 

Key Features of the Hub

  Before Hub After Hub
Login Members created separate passwords for different areas of the website. A single login was created, allowing members to access the Hub, scholarship applications, the Deltasig Shop, and more.
 
Officer Contacts Chapter officers needed to contact Central Office for contact information. Chapter officers have access to view all national officers and collegiate and alumni chapter officers.
 
Reports Reporting was not available online and needed to be requested by Central Office.   National, Provincial, Regional and Chapter reports are available based on items submitted on CMP forms, membership, etc. 
 
CMP
 
CMP items were submitted via a dedicated site that only collegiate chapter officers could access.

Almost all CMP items are submitted through the Hub. Status information then lets members know whether items have been submitted, but awaiting approval.

A non-password protected Status Report became available online for everyone. This also includes National, Provincial and Regional reports.

Reporting New Members Chapter officers collected information from new members and then submitted it online.

Potential members complete their own profile, simplifying the process and ensuring more correct information.

Reporting Member Changes Chapter officers updated contact information and status updates via a printed dues roster, which then had to be mailed back to the Central Office.
 

Chapter officers can update members' contact information or status (graduated, not enrolled, studying abroad, internship) at any time.

Chapter Dashboard Limited information was available to chapters 24/7. Chapters can view current and historical financial information, pledging information, qualified programs and details about their Chapter Leadership Funds.
 


Tags:
  • Fraternity Operations